Thank you for shopping at WINRISE GLOBAL TRADING CO., LIMITED. We strive to ensure your orders are processed and shipped efficiently. Below is our shipping policy, which outlines the shipping options, fees, and delivery times available to you.
1. Shipping Methods and Carriers
We offer a variety of shipping methods to ensure that your order arrives as quickly and safely as possible. Our shipping partners include:
- USPS
- FedEx
- UPS
- DHL
- Other trusted carriers
At checkout, you will be able to choose your preferred shipping method, and the estimated delivery time will be displayed based on your location and selected shipping service.
2. Processing Time
Orders are typically processed within 2-3 business days after receipt of payment. You will receive an email notification once your order has been shipped, along with tracking information if available.
3. Shipping Costs
Shipping costs are calculated based on the size, weight, and destination of your order. The exact shipping fee will be displayed at checkout before you complete your purchase.
4. Delivery Time
- Standard Shipping: 3 – 5 business days
- Expedited Shipping: 2 – 3 business days
- Express Shipping: 7 business days
Please note that delivery times may vary depending on your location, the shipping method selected, and any unforeseen delays from the carrier.
5. International Shipping
We offer international shipping to most countries. Please note that international orders may be subject to customs duties, taxes, or additional fees imposed by your country’s government. These charges are the responsibility of the customer.
6. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment on the carrier’s website.
7. Shipping Restrictions
While we strive to deliver to as many locations as possible, there may be certain restrictions on shipping to specific areas. If we are unable to ship to your location, we will notify you as soon as possible.
8. Lost or Damaged Items
If your order is lost or damaged during transit, please contact us immediately at [email protected]. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund if necessary.
9. Address Errors
Please ensure that your shipping address is accurate and complete when placing an order. We are not responsible for delays or errors resulting from incorrect address information. If you notice any mistakes after placing your order, please contact us as soon as possible to make corrections.
10. Changes to This Policy
We may update or modify this Shipping Policy from time to time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting.
11. Contact Us
If you have any questions or concerns about shipping or need assistance with your order, please contact us at:
Email: [email protected]